Invoiss Logo

Privacy Policy

Last updated: January 25, 2026

Your privacy is important to us. This policy explains how Invoiss collects, uses, and protects your personal information.

Quick Navigation

1. Information We Collect2. How We Use Your Information3. Information Sharing4. Data Security5. Your Rights6. Contact Us

Introduction

Invoiss ("we," "our," or "us") is owned and operated by TheSoftwareHub, a technology company registered in Nigeria. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoicing platform.

By using Invoiss, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

Personal Information

When you register for an account, we collect:

  • Name (first and last name for individuals, business name for companies)
  • Email address
  • Phone number (optional)
  • Business address and contact information
  • Password (encrypted and securely stored)

Financial Information

To facilitate payments and invoicing, we collect:

  • Bank account details (bank name, account number, account name)
  • Invoice and payment transaction data
  • Customer information you input for invoicing purposes
  • Payment history and records

Usage Data

We automatically collect information about how you use our platform:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our platform
  • Features used and actions taken

2. How We Use Your Information

We use your information to:

✓

Provide, operate, and maintain our invoicing services

✓

Process payments and facilitate transactions through our payment partners (Nomba)

✓

Send invoices and payment notifications to your customers via email

✓

Improve, personalize, and expand our services based on user feedback

✓

Communicate with you about updates, security alerts, and customer support

✓

Comply with Nigerian legal and regulatory requirements

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Payment Processing

We share necessary financial information with Nomba, our payment processing partner, to facilitate invoice payments. Nomba is bound by strict data protection standards.

Legal Requirements

We may disclose your information if required by Nigerian law, court order, or government regulations, including requests from the Central Bank of Nigeria (CBN) or other regulatory bodies.

Service Providers

We work with trusted third-party service providers (email delivery, cloud hosting) who assist in operating our platform. These providers have access to your information only to perform specific tasks on our behalf.

4. Data Security

We implement industry-standard security measures to protect your personal and financial information:

Encryption

All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.

Secure Storage

Your passwords are hashed and stored securely. We never store plain-text passwords.

Access Controls

Strict access controls ensure only authorized personnel can access sensitive data.

Regular Audits

We conduct regular security audits and updates to protect against vulnerabilities.

5. Your Privacy Rights

Under Nigerian data protection regulations, you have the following rights:

  • •Access: You can request a copy of the personal information we hold about you.
  • •Correction: You can update or correct your personal information at any time through your account settings.
  • •Deletion: You can request deletion of your account and associated data, subject to legal retention requirements.
  • •Data Portability: You can export your data in a commonly used format.
  • •Withdraw Consent: You can withdraw consent for data processing where consent is the legal basis.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with Nigerian tax and financial regulations. Invoice and transaction data may be retained for up to 7 years as required by Nigerian tax laws. You may request deletion of your account at any time, after which we will delete or anonymize your data within 30 days, except where retention is legally required.

7. Children's Privacy

Invoiss is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Company: TheSoftwareHub

Product: Invoiss

Email: privacy@invoiss.com

Support: support@invoiss.com

Location: Nigeria